Reference

Understand Your Rights Before You Play

These legal terms govern how topjiti operates for accounts in Indonesia and what rules apply when you access the lobby, deposit via DANA, OVO, or GoPay, or contact our support team.

Jurisdiction-Aware TermsIndonesia-Applicable PolicyAccount Holder RightsData & Privacy RulesContact Channels Listed
topjiti Understand Your Rights Before You Play
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We collect only what is needed to run your account: your registered email, phone number, and the wallet IDs connected to your DANA, OVO, or GoPay deposits. Transaction records are retained as required by applicable regulations, and you can request a copy or correction via the email channel above. We do not sell your data to third-party marketers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to track lobby performance. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. Surabaya-based testers and all Indonesia accounts share the same two-factor flow — no exceptions.

Data Retention

Account data is held for the period required under Indonesia financial record rules. After account closure, transaction records are kept for the statutory minimum period then deleted.

Requesting Changes

To correct or remove personal data, email our support team with your account ID and the specific record in question. We action valid requests within 14 working days.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about how these terms apply to your account, want to request a data correction, or need to escalate a dispute, these are the direct channels. Our Indonesia support team handles account and policy queries — bring your registered email and the details of the issue so we can resolve it without unnecessary back-and-forth.

Live Chat Open the chat widget in the bottom corner of any lobby page. Available during stated support hours for account, payment, and legal queries.
Email Support Send a detailed message to our support address for formal legal queries, data requests, or disputes. We aim to respond within one business day.
Account Help Centre Access the Help Centre from your account dashboard. Policy documents, term updates, and wallet-specific FAQs are all indexed there for quick reference.

Common Questions About These Terms

If your question is not covered below, open a live chat or send a support email with your account details and we will point you to the right clause or process.

Access depends on local law and is available where Indonesian regulations permit it. You are responsible for confirming your eligibility before creating or using an account on this platform.

Email our support team with your registered account ID and specify which records you need. Valid data requests are processed within 14 working days of verification.

Transaction and identity records are retained for the period required under applicable Indonesian financial regulations, then deleted. Your marketing preferences are removed on closure.

We post updated terms here with an effective date. Continued use of the platform after that date counts as acceptance. Close your account before the date if you disagree.

Report the discrepancy to live chat or email support within 48 hours of the transaction. Include your account ID, transaction reference, and wallet number for the fastest resolution.

Yes. Game results from providers like Pragmatic Play and Evolution are determined by their own certified RNG systems. Disputes about outcomes follow the escalation path in the Help Centre.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.